Privacy Policy
At Zilveren Edelsteen Sieraden we value your privacy. In this privacy policy you can read which personal data we process when you use our website or place an order, for what purpose, and how we handle it. Questions after reading? Feel free to email us at info@zilverenedelsteensieraden.nl.
Which personal data we process
We process your data because you use our services and/or because you provide it to us yourself. This includes: first and last name, gender, date of birth, address details, telephone number, e-mail address, IP address, payment details, data about your activities on our site, and your browser and device type.
Data of minors
Our website does not intend to collect data from visitors under the age of 16, unless with the consent of a parent or guardian. However, we cannot check ages. If you believe we hold data of a minor without consent, please contact us at info@zilverenedelsteensieraden.nl and we will delete it.
Purpose and basis
We process your data to handle your payment, deliver your order, be able to call or e-mail you when necessary for our service, inform you of changes, let you create an account and — if you choose — send you our newsletter. We also analyse the use of our site to improve it. Where the law requires it, we process data as well.
How long we keep data
We keep your data for as long as you are a customer. If you indicate you no longer wish to use our services, we also treat this as a request to be forgotten. Invoices with (personal) data we keep for as long as the statutory administration obligation requires.
Sharing with third parties
We do not sell your data. We only share it when necessary to perform our agreement with you or to comply with a legal obligation — for example with a delivery service such as PostNL, a payment service or a party that helps us with statistics. These parties may only use your data for that service and are bound to confidentiality.
Websites of third parties
Our site may contain links to other websites. We are not responsible for the privacy policy or content of those sites; please read their own privacy statement there.
Cookies
We use functional, analytical and tracking cookies. A cookie is a small text file stored on your device on your first visit. Functional cookies ensure the site works properly and remember your preferences; with analytical and tracking cookies we improve the site and tailor content to your preferences. On your first visit we ask your consent to place cookies.
Viewing, changing or deleting data
You have the right to view, correct or delete your personal data, to withdraw your consent, to object to processing and to make use of data portability. Send your request to info@zilverenedelsteensieraden.nl or log in to your account. To verify your identity we may ask you to identify yourself. We respond as soon as possible, and within four weeks at the latest.
How we secure your data
We take the protection of your data seriously and take appropriate measures against misuse, loss and unauthorised access. Sensitive data is sent encrypted via a secure (SSL/TLS) connection. If you feel your data is not properly secured or there are signs of misuse, please contact us.
Changes
We may amend this privacy policy. We advise you to consult this page from time to time so you stay informed.
Contact
Zilveren Edelsteen Sieraden
Tesselschadestraat 99, 2026 SP Haarlem, The Netherlands
Telephone: +31 6 55374982
E-mail: info@zilverenedelsteensieraden.nl